Key Features
Industry-Agnostic Platform
Supports multiple industries like Telecom, Retail, Insurance, and more
Multi-Channel Support/Multimodal CX
Engages users across web, mobile, and social platforms
Real-Time Reporting and Insights
Offers real-time analytics for data-driven decision-making.
AI Co-pilots
Provides AI-powered assistants that enhance team productivity and automate tasks.
Multilingual Support
Provides support in multiple languages for global audiences.
Image + Voice-based Conversation
Enables communication through both image and voice interactions.
Intent-to-API conversion
Transforms user requests into actionable API calls.
Continuous Learning using User Feedback
Implements user insights to improve AI models and adapt swiftly.
Reasoning and Traceability Framework
Ensures transparent decision-making with traceable AI reasoning.
Live Chat
Offers 24/7 live chat for instant troubleshooting and support.
ViNG Architecture
NetoAI’s ViNG (Generative Intelligent Platform) framework seamlessly integrates Industry specific LLM’s empowering business operators to achieve 100% optimization without disrupting their existing systems and processes
ViNG for Enterprises
Account management- Content Creation & Personalization
- Customer Service & Support
- Network Design & Planning
- Customer Experience & Enhancement
- Fraud Detection & Security
Account management
- Claims Processing & Fraud Detection
- Underwriting & Risk Assessment
- Personalised Insurance Policies
- Customer Service & Engagement
- Regulatory Compliance
- Personalised Financial Recommendation
- Account management and assistance
- Customer Service
- Fraud Detection & Prevention
- Risk Management & Credit Scoring
- Document Processing & Automation
- Personalized Trip Planning
- AI Driven Customer Service
- Smart Recommendation
- Fraud Detention & Security
- Virtual Concierge Service
- Content Generation & Marketing